beet65 Privacy Policy

This Privacy Policy ("Policy") applies to the beet65 website at beet65.net and all associated services, mobile-optimised pages, and platform features operated by beet65 ("we", "us", "our"). It governs the collection, use, storage, sharing, and protection of personal data relating to visitors and registered players ("you", "your") in Bangladesh and any other jurisdiction from which the platform is accessed.

beet65 is committed to handling your personal data responsibly, transparently, and in accordance with good data protection practice. This Policy sets out, in plain English, what data we collect, why we collect it, how long we retain it, who we may share it with, and what rights you hold in respect of your personal data.

This Policy should be read in conjunction with the beet65 Terms & Conditions. Capitalised terms used but not defined in this Policy carry the meanings assigned to them in the Terms & Conditions.

beet65 collects the following categories of personal data from players and platform visitors:

We do not collect sensitive categories of data such as racial or ethnic origin, religious beliefs, biometric data, or health information. We do not collect data from individuals who have not actively visited or registered on the beet65 platform.

beet65 collects personal data through the following mechanisms:

• Direct Submission: Data you provide voluntarily when creating your beet65 account, completing identity verification, submitting a deposit or withdrawal request, or contacting our support team.
• Automated Technical Collection: Data collected automatically as you interact with the beet65 platform, including IP addresses, device identifiers, browser fingerprint data, and session activity logs. This data is captured via server logs, session management systems, and analytics tools.
• Cookies and Similar Technologies: The beet65 website uses cookies, web beacons, and similar tracking technologies to recognise returning visitors, maintain session state following a beet65 Login, and gather aggregate platform usage statistics. Full details are provided in Section 8 of this Policy.
• Third-Party Payment Processors: When you make a deposit or withdrawal via bKash, Nagad, Rocket, Upay, or any supported bank transfer service, those providers may share transaction confirmation data and associated account identifiers with beet65 for the purpose of reconciling your account balance and completing the payment.
• Identity Verification Partners: Where beet65 uses a third-party identity verification service to validate your identity documents, that provider will share the outcome of the verification check (approved, rejected, or pending further review) with beet65.

beet65 processes your personal data for the following clearly defined purposes only. We do not use your data for any purpose that is incompatible with those listed below without first obtaining your explicit consent:

• Account Creation and Management: To create and maintain your registered beet65 account, authenticate your identity at each beet65 Login session, and administer your account settings and preferences.
• Payment Processing: To process your deposits and withdrawal requests via supported payment methods including bKash, Nagad, and Rocket, and to maintain an accurate and auditable record of all financial transactions on your account.
• Identity Verification (KYC): To verify your age, identity, and payment method ownership in accordance with our responsible gaming obligations and platform security requirements. Verification is mandatory before your first withdrawal is processed.
• Fraud Prevention and Platform Security: To detect, investigate, and prevent fraudulent activity, account compromise, money laundering, and any other prohibited conduct described in the beet65 Terms & Conditions. This includes monitoring login activity, transaction patterns, and betting behaviour for anomalies.
• Customer Support: To respond to your support enquiries, process complaints, and provide technical assistance in connection with your use of the beet65 platform.
• Responsible Gaming Compliance: To monitor player activity for indicators of problem gambling, apply responsible gaming tools where requested (such as deposit limits and self-exclusion), and comply with any applicable responsible gaming guidelines.
• Platform Improvement: To analyse aggregate, anonymised usage data for the purpose of improving the beet65 platform, identifying and resolving technical issues, and optimising the user experience for Bangladeshi players.
• Legal and Regulatory Compliance: To comply with applicable laws, to respond to valid legal requests from competent authorities, and to enforce the beet65 Terms & Conditions.
• Direct Communications: To send you account-related communications including deposit confirmations, withdrawal notifications, verification requests, and important policy updates. We will only send you promotional communications if you have opted in to receive them, and you may withdraw that consent at any time by contacting [email protected].

beet65 processes your personal data on the following legal grounds, depending on the specific processing activity involved:

• Contractual Necessity: Processing that is necessary to perform the contract between you and beet65, including operating your account, processing deposits and withdrawals, and delivering the gaming and sports betting services you have requested. Without this processing, beet65 cannot provide its services to you.
• Legitimate Interests: Processing carried out for the legitimate interests of beet65 or third parties, provided those interests are not overridden by your rights. This includes fraud prevention, platform security monitoring, and aggregate analytics for platform improvement purposes.
• Legal Obligation: Processing that is required to comply with applicable legal obligations, including identity verification requirements, financial record-keeping obligations, and cooperation with competent authorities in connection with lawful investigations.
• Consent: Processing based on your explicit, freely given, and revocable consent — specifically in relation to promotional communications. Where consent is the basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing that took place prior to withdrawal.

beet65 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. Data is shared with third parties only in the following circumstances and only to the extent strictly necessary:

• Payment Processors: Your financial data and relevant identity data is shared with payment service providers including bKash, Nagad, Rocket, Upay, and supported banks solely for the purpose of processing your deposit and withdrawal transactions.
• Identity Verification Providers: Identity documents and personal details are shared with certified third-party KYC verification service providers for the purpose of validating your identity. These providers are contractually bound to process your data solely for the verification purpose and to maintain appropriate security standards.
• Game Software Providers: Anonymised session and gameplay identifiers are shared with our game software partners (including Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe) to the extent necessary to deliver their games within the beet65 platform. These providers do not receive your name, contact details, or financial data.
• Legal and Regulatory Authorities: beet65 may disclose your personal data to competent courts, law enforcement agencies, or other governmental bodies where required to do so by applicable law or valid legal process. We will notify you of such a disclosure where we are legally permitted to do so.
• Business Successors: In the event of a merger, acquisition, or sale of beet65 or any material part of its business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer in advance.

Given the financial nature of the beet65 platform, payment data is treated with the highest level of security and confidentiality. The following specific provisions apply to the handling of your financial information:

• Wallet Numbers: Your bKash, Nagad, or Rocket mobile wallet number is stored in encrypted form within the beet65 system and is used exclusively for the processing of deposits and withdrawals on your account. It is never displayed in plain text in any external-facing system or shared with third parties beyond the relevant payment processor.
• Transaction Records: A full record of all deposits, withdrawals, bonus credits, and wager settlements on your account is maintained by beet65. These records are retained for a minimum period of five years from the date of each transaction for financial audit and compliance purposes.
• No Card Data Storage: beet65 does not store full card numbers, card expiry dates, or CVV security codes for any payment card transactions. Card data, where applicable, is processed directly by the card payment processor and is never held on beet65's servers.
• Withdrawal Authentication: For your protection, beet65 may require additional authentication before processing a withdrawal, particularly where the withdrawal destination differs from a previously verified payment method or where the withdrawal amount is materially larger than prior withdrawals on your account.

The beet65 website uses cookies and similar tracking technologies. A cookie is a small text file placed on your device when you visit a website. Cookies allow the beet65 platform to recognise your device, maintain your login session, and gather usage statistics. The following categories of cookies are used on beet65.net:

• Strictly Necessary Cookies: These cookies are essential for the beet65 platform to function correctly. They maintain your authenticated session following a beet65 Login, remember your account preferences, and ensure that the platform operates securely. These cookies cannot be disabled without rendering the platform unusable.
• Functional Cookies: These cookies remember choices you have made on the platform — such as your preferred language, display settings, and responsible gaming tool configurations — to provide a more personalised experience during your visit.
• Analytics Cookies: beet65 uses aggregated, anonymised analytics data to understand how players interact with the platform, which pages receive the most traffic, and where technical improvements are most needed. Analytics data is used solely for internal platform improvement purposes and is not sold or shared with third-party advertising networks.

Most web browsers allow you to control cookie settings through the browser's preferences or settings menu. You may disable non-essential cookies at any time. Please note that disabling strictly necessary cookies will impair the functionality of the beet65 platform, including the ability to complete a beet65 Login and maintain an active session.

beet65 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. The following indicative retention periods apply:

• Account Data (active accounts): Retained for the duration of your account and for a minimum period of five years following permanent account closure.
• Transaction Records: Retained for a minimum of five years from the date of each transaction for financial audit and compliance purposes.
• Identity Verification Documents: Retained for a minimum of five years from the date of verification, or from the date of account closure, whichever is later.
• Support Communications: Retained for a period of three years from the date of the final communication in each support thread.
• Technical and Usage Data: Retained for a period of 24 months from the date of collection, after which it is deleted or irreversibly anonymised.
• Self-Excluded Accounts: Where a player has applied for self-exclusion, their account data and the self-exclusion record are retained for the full duration of the exclusion period and for a minimum of five years following the expiry of that period, to prevent inadvertent re-registration.

At the end of the applicable retention period, personal data is securely deleted or irreversibly anonymised so that it can no longer be attributed to any identifiable individual.

beet65 applies industry-standard technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. The key security measures in place include:

• 256-bit SSL/TLS Encryption: All data transmitted between your browser or device and the beet65 platform is encrypted using 256-bit SSL/TLS encryption. This applies to every page of beet65.net, including the beet65 Login page, deposit and withdrawal pages, and account settings.
• Encrypted Data Storage: Sensitive personal data, including identity document data, mobile wallet numbers, and account credentials, is stored in encrypted form within the beet65 database infrastructure. Encryption keys are managed separately from the encrypted data.
• Access Controls: Access to personal data within the beet65 organisation is restricted on a strict need-to-know basis. Staff members who require access to player data to perform their role are individually authorised and are subject to confidentiality obligations.
• Intrusion Detection: The beet65 platform is monitored continuously for signs of unauthorised access attempts, unusual login activity, and other security anomalies. Detected incidents are escalated and investigated promptly.
• Regular Security Reviews: beet65 conducts periodic internal reviews of its data security practices and infrastructure to identify and address vulnerabilities proactively.

In the event of a data security incident that is likely to result in significant risk to the rights or interests of affected players, beet65 will notify the affected individuals promptly and will take all reasonable steps to contain and remediate the incident.

As a registered beet65 player, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact the beet65 support team in writing at [email protected]:

• Right of Access: You have the right to request a copy of the personal data that beet65 holds about you. We will provide this information within a reasonable timeframe following receipt of a valid access request.
• Right to Rectification: If any personal data held about you is inaccurate or incomplete, you have the right to request that it be corrected. Where the relevant data affects your account status or verification outcome, you may be asked to provide supporting documentation.
• Right to Erasure: In certain circumstances, you have the right to request that beet65 delete your personal data. This right is not absolute — where beet65 is required by law to retain certain data (for example, transaction records for compliance purposes), that data cannot be deleted until the applicable retention period has expired.
• Right to Restriction of Processing: You may request that beet65 restrict the processing of your data in specific circumstances — for example, where you contest the accuracy of the data and are awaiting correction, or where you have objected to processing and are awaiting the outcome of that objection.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity and is carried out by automated means, you have the right to receive a structured, commonly used, and machine-readable copy of the personal data you have provided to beet65.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on beet65's legitimate interests. beet65 will assess your objection and cease processing unless it can demonstrate compelling legitimate grounds that override your rights.
• Right to Withdraw Consent: Where processing is based on your consent (specifically, promotional communications), you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal.

beet65 will respond to all rights requests within 30 calendar days of receipt. Where a request is particularly complex or numerous, we may extend this period by a further 30 days, in which case we will inform you of the extension and the reasons for it within the initial 30-day period.

The beet65 platform is strictly intended for adults aged 18 years and older. beet65 does not knowingly collect, store, or process personal data from any individual under the age of 18. The platform's age verification procedures are designed to prevent access by minors.

If beet65 becomes aware that personal data has been collected from an individual who is under the age of 18, that data will be deleted immediately, the associated account will be suspended, and any deposited funds will be handled in accordance with the age verification provisions set out in the beet65 Terms & Conditions.

If you are a parent or guardian and believe that a minor in your care has registered on the beet65 platform, please contact us immediately at [email protected] so that we can take appropriate action without delay.

beet65 reserves the right to update or amend this Privacy Policy at any time. Changes may be made to reflect updates in applicable data protection law, changes in beet65's data processing practices, or the introduction of new platform features that involve the collection of additional data categories.

The date on which this Policy was last updated is displayed at the top of this page. Where a proposed change is material — meaning it meaningfully affects how your personal data is collected, used, or shared — beet65 will provide advance notice to registered players via their registered contact details before the change takes effect.

Your continued use of the beet65 platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the revised Policy. If you do not agree with any material change, you should discontinue use of the platform and contact [email protected] to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way beet65 handles your personal data, please contact us using the details below. All privacy-related correspondence is handled by the beet65 support team with appropriate confidentiality:

• Email: [email protected]
• Subject Line (for privacy requests): Privacy Request — [Your Registered Username]
• Support Hours: 24 hours a day, 7 days a week, including Bangladesh public holidays
• Response Time: beet65 aims to respond to all privacy-related enquiries within 30 calendar days of receipt